from Bulgaria, 08 August 2009, 13:56 (submitted from BULGARIA)

Comment: ..on arrival no one to help me with the luggage, receptionist are good though, room was nice with a comfy bed and pillows. personala ne e sviknal da obslujva bulgari gosti na hotela i pravi razlika v kachestvoto na obslujvaneto..

from Bulgaria, 28 August 2008, 00:11

Comment: Is horrible

Just the beach and the sea is good.

from Romania, 09 July 2008, 20:31

Comment: The staff is very bad.

from London, 02 October 2006, 13:44

Comment: August/ september 2006.First the good news. The hotel is complete. The rooms are spacious and clean.The staff are friendly and anxious to please.
However the advertised Thai restaurant had been closed for several months. Therefore there was only one restaurant and this was buffet service, and not up to the standard of a 5 star hotel. To get to the beach you had to cross a road, and then pay for a sunshade and beds,( those by the pool were excellent and free ). The entertainment was poor, primarily consisting of a piano bar, which was unattractively laid out and seldom had anyone in it. Therefore if you wanted entertainment or even just a nice place to have a drink, you had to go out. Pity because with the right management it could have been so much better and live up to its 5* rating.

from Israel, 18 February 2006, 15:28

Comment: I was in this hotell last summer,in august.
Iit was one of the most horrible holliday, we spent in this hotel ,almost 2 days we was without watter in our room,also in ALL hotel.
In management of world onKempisnki chain,
said me that they will recieve this hotel only next year...
i don't recommend it.

from UK, 27 November 2005, 19:38

Comment: I am also due to visit the hotel in August 2006 and feel totally confident that all the facilities will be operating at peak efficency. See ya by the pool, if its beebn filled up.

from UK, 14 October 2005, 10:02

Comment: Some of the facilities in the hotel are still to be finish such as the Thai Restuarant, Casino, etc. Breakfast is buffet style which there is plenty to choose from. Evening meals are also buffet style. Food both at breakfast and dinner were excellent. Rooms were spacious and the bathroom was spot on especially the large shower area with a choice of 2 showers . Staff in the hotel were very friendly and helpful. The resort of Golden Sands is rather small and we felt there was not enought for us to do in the resort. During our two week stay we only saw the sun on 3 days the rest was either wet, cold or windy. We returned home on 4 October 2005.

from israel, 22 September 2005, 21:26

Comment: it must bee away to send a mail to your geust if you have the way show me please

from UK, 09 September 2005, 17:05

Comment: This hotel is was EXCELENT. what more could i have asked for the hotel staff was so frendly and always wilingl to help. the hotel had a vast mojority of facilities some of which where not available due to the hotel just been opened. The rooms where HUGE and cleaned daily. There was a wide vairity of food the Thia restaurant was very nice. i would happly go back there year after year.

from Croatia, 28 August 2005, 11:00

Comment: Brilliant hotel but with bad staff

from israel, 15 August 2005, 13:41

Comment: just perfect

from The Netherlands, 07 August 2005, 21:38

Comment: brilliant best holiday yet

from israel, 05 August 2005, 12:56

Comment: it was one of the most horrible week we spent in this hotel , no fun , no service, no facilities , pool with no life guard ... i don't recommend it