Reviews & comments on Royal Palace Helena Sands Hotel in Sunny Beach
Hotel info Book now All reviewsSimon James
Review
from Scotland UK, 23 September 2008, 17:07
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FunWe were greeted with Champs and often it was served at breakfast time ( didnt take it).
The customer service was second to none and the hotel was faultless.
I want to thank everyone, from Nikolas the bar manager, to the front of reception staff to the chefs and the hard working waiting staff and house maids..
Larry Reynold
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from UK, 20 September 2008, 13:15
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FunMark Farrel
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from Portsmouth,UK, 09 September 2008, 11:57
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FunWe arrived at the Hotel at around 23:30 where we were greeted with a glass of sparkling white wine and booked in efficiently.We had requested for a Wheelchair accessible room on booking and were pleased when we were told we had got one.
It was good to see that the Hotel had been maintained well and still looked almost as good as new.
The room was spacious and had a 'wet room' as a bathroom.Although no chair was supplied for the shower , a plastic patio chair was brought to our room only 10 minutes after asking for one.A word of warning - the 'wet room'' was exactly that and could be treacherous after a shower.
It is also worth knowing that there is a high step from room to Balcony.
At the quiet end of a long prom, the Hotel is ideally suited for a relaxing holiday.It should be noted that most of the area around the pool is slightly uneven crazy paving which can jar wheelchair users.
Some entertainment was provided, for example a piano player one night, folklore show another.None of it went on for too long or was intrusive, but it was all welcome.
The food at the Hotel was good and varied , we particularly enjoyed the soups in the evening.The staff at the Hotel from Maid to Manager were excellent , happy to help wherever required.
Dominique
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from France, 16 August 2007, 21:56
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FunC'est un très bel et bon établissement, et croyez moi, je suis très dur dans mes appréciations, mais je confirme mes dire.
La seule chose qui est regrettable, est que le français n'est pas pratiqué à l'Hotel, comme presque nul part.
Mais à part ça, je ne saurai que vous le recommander
Note 9.5/10
A Devine
Review
from Scotland , 13 August 2007, 15:26
Comment: HiI am arriving tomorrow at the Riu Helios and really looking forword to it after reading all the great reports but i am writing to ask if it would be possible to have a kettle in the room and a mini fridge and of course a lovely room i would be really gratfefull looking forword to meetin yous Many thanks
Smith
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from UK, 23 July 2007, 15:31
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